Customer Service Representative (Full Time / Part Time)

Posted on: 2 weeks ago | Deadline: Oct 31, 2018
Negotiable Full time

As a well established restaurant brand in the world, we’re expanding rapidly and have a need for talented, career-oriented contact center representatives to meet upcoming vacancies at our Call-Center. When you choose to work with us, you join a team that’s always on the move to achieve its dreams and also you can grow up your career with globally recognized restaurant brands. Further, at Gamma we offer,

- Annual Bonus
- Flexible working hours
- Great corporate culture
- Basic Salary + other benefits
- Performance based salary increments
- Friendly working environment
- Employee health care insurance

General Duties & Responsibilities:

The responsibilities include, but are not limited to;

- Respond to customer service requests for restaurant food orders by entering and verifying customer and menu data
- Support marketing of products being a brand/product ambassador
- Be a Customer Maniac who can work independently
- Able to interact with all levels of management and customers in a professional manner.
- Adhere to company processes and guidelines
- Assist and mentor new call center representatives

Qualifications and Experience:

- Excellent communication skills in Dhivehi / English
- Customer Relations and interpersonal skills
- Basic Computer skills – Inputting / Abstracting data
- Work both independently and within a team environment
- Flexibility with schedule and Strong work ethic
- Call Center experience preferred, but not essential

If you are a dynamic individual who is willing to be a part of a Great Work Place, please forward your CV (ONLY IN PDF FORMAT) to careers@gamma.mv  mentioning the position as the subject of the email on or before 30th October 2018.

Gamma Island Food Private Limited

Gamma Island Food Pvt Ltd – a joint venture between Island Food Pvt Ltd, and Gamma Pizzakraft. The latter operates over 300 KFC and Pizza Hut outlets in neighboring Sri Lanka and India.

Contact Info

  • Address Male, Maldives
  • Tel: 3013079
  • Email: careers@gamma.mv
  • Website: www.gamma.mv